某网络学院员工离职调查问卷.docx

某网络学院员工离职调查问卷Assignmentspecification(BAProgram)英语专业必修课程作业要求(*介本襦仃)Course:PracticalBusinessProjectDesignAssignment:02(Units6-10)Assignmenttitle:DataCollectionZAppendices,ProjectImplementation,Discussion,Conclusion,Introduction,Abstracts,andthefirstdraftofthewholepaper重要声明：本课程的各阶段作业要求以网院在平台上公布的作业要求为准，而不是根据教材中的作业要求完成作业。姓名：周建霞学籍号：091011010231年级：09春专升本3班学习中心：北京总部学习中心辅导教师：刘敏跃Basedontheprojectdesignyouhavecompletedinthepreviousstage,youareaskedtoimplementyourprojectandthencomposethecorepartsofyourBAdegreepaperinthisassignment.Pleaserefertounits6-10ofPracticalBusinessProjectDesignforguidanceandsupporttothisassignment.Theinformationinbracketsindicatethespecificunityoucanreferto.ThereareSIXpartsinthisassignment.PartOneDataCollectionZAppendices(Unit6>Activity2)DIRECTIONSFORSTUDENTS:Inyouronlinecourseware,twocategoriesofforms/methodsareintroducedtocollectprimarydata: Observationandlogs SurveysandinterviewsPleasepresentthetypesofformsyouplantousetocollectdatainthisproject,whicharegoingtobeattachedasappendicesinyourBAdegreepaper.Youshouldgiveatitletoeachoftheform,suchaswFocusGroupDiscussionOutline”,“TrainingEvaluationFormandwQuestionnaire,Butfirst,pleaserestateyourprojectobjectiveandhypothesistowhichyourtutorcanreferwhiletheyevaluatethetypesofdatayouaregoingtocollect.Projectobjective:TheDrOblemIamfacingieIhatUSingtraditionalhumanresourcemanagementinCElcan'tmakeemployeesSatiS行ed.ThegoalOfmyDrojeCtistoUSeNINESTAGESTAFFPROJECEloreduceemployeeturnoverfrom50%to10%.Projecthypothesis：ProjeCthypothesized>hatIhemainreasonOfhighStaffIUmOVerisdiscrepantbetweenDerSOnalgoalsandComDanymanagementidea,dissatisfactionWithfairDayandDromotionODDOrtUnitieSInCELThaIIeadtomomthan40%employeesIeaVedtheCOmDany.(accordingtodieSUrVeyinDreambIe).IfWeCarryOUtOUrDrojectJheemployeesWiilUnderStandtheComDanymanagementideapreferably.WeadjustincentivemechanismSO由atemDloyeesCanfeelSatiSfied.thenthe80%OfDotentialIeaVingemployeesWiIIdecidestayinghere.Sowecanlowerthestaffturnoverfrom50%to10%.Insertyourdescriptionafterthepromptsinthespacebelow.FormI:Questionnaire1员工离职调查问卷(Questionnaire)本问卷旨在分析员工离职原因及工作因素，而不影响公司日后对阁下之重新招聘。部门(department)：职位(post)：入职日期(joindate)：离职日期(IeaVedate)：1、什么因素促使您申请离职(reasons)?口薪资福利SalaryandbenefkS晋升机会DromOtionDroSDeCt工作环境Workenvironment个人目标与公司目标差异TeamGoalsandIndividualObjectives人际关系relationship个人因素personalreasons口其他，请说明(others)。2、您认为公司给您现在的职位是否合理？Isitreasonablethathecompanyofferyouposition?口合理的reasonable口不合理的unreasonable原因reasons是：O3、您喜欢您的同事吗？为什么？Areyoulikeyouco-workers?Why?喜欢口不喜欢原因reasons是：O4、您觉得在公司是否得到公平的对待？什么方面？DidYoubetreatedfairlyincompany?Whataspects?口得到公平的对待gotfairlytreated口没有得到公平的对待didn'tgotfairlytreated5、您觉得您的上司与您在工作方面的沟通是否顺利？Didyouthinkthatthecommunicationbetweenyourbossandyouissuccessfully?口非常顺利verysuccessfully口比较顺利SUCCeSSfUlly口通常general口沟通困难difficultly6、目前的工作环境是否是您所期望的？假如不是，您认为本公司应该如何来改善工作环境？口是口不是具体是什么：O7、您认为应该被给予更多的培训吗？口需要口不需要应该提供：口管理方面的口技术方面的口管理与技术方面的8、您觉得您所在部门的士气与氛围是否是您所期望的吗？您所期望的是什么样的？口是口不是您的期望9、您对公司的薪资福利满意吗？口非常满意口比较满意口通常口不满意不满意，您目前的标准是,您期望的标准是O10、公司的有关政策、制度与程序能让您充分熟悉吗？假如不是，为什么？口能口通常口不能原因是：。11、您觉得促使您离职的什么原因公司是能够改进的？口薪资福利口晋升口工作环境口工作性质口人际关系口健康因素口其他，请说明：O12、您认为公司应该采取什么措施能更加有效地吸引与留住人才?13、您选择工作最看重的三样是什么？接见者：职位：部 : 日期：FormII:TrainingEvaluationForm培训效果评估表TrainingEvaluationForm培训结果调查表一反映层说明：此表是为了评估员工培训工作的效果，继而为我们培训工作的持续改善提供参照，请完整而诚实地回答，并在相应的数字上划圈。评分标准：非常不一致意项目名称举办部门课程目标这个课程目标与我工作的有关课程内容达到我的期望程度课程设计与安排课程内容组织符合逻辑，易于学5二非常同意4二同意3二中立九段员工项目人力资源部55培训日期培训地点43432二不一致意I二习课程的程序安排54321妥当课程难易适中54321课程讲授的时间54321安排54321培训讲师课前的准备54321专业水平54321讲课亲切度54321课程内容表达54321课程中使用技巧、案例分析的54321有效有机会让学员参54321加学员参与度本人很认确实参54321与了其他学员积极参54321与了您对这次培训的54321整体评价您觉得此次培训最有价值的三点是什么？您觉得此次培训最不喜欢的三点是什么？您建议我们以后的同类培训作什么调整？FormIII:GroupDiscussionrecord小组讨论记录表GroupDiscussionrecord项目名称项目阶段讨论主题九段员工项目时间、地点、参加人员讨论情况记录发现要紧问题解决方式FORTUTORS:Youarerequiredtoprovidebetween-textcommentsonthestudent'swritingbyusingthe"Edit"functionoraContraSlinRfontCOlOrtohighlightyourcommentsorsuggestions.Pleasetickinthepropercellandwriteyouroverallcommentsintheboxof“Tutor'sComments,9below.评价指标AssessmentCriteriams(ACCePtabIe/Revise)请打勾进行评估()合格需修改用了不一致的工具来采集数据。Avarietyoftoolsareusedtocollectdata.通过这些表格/工具等可获取充分的数据。Sufficientresultscanbeobtainedbyusingtheseforms.表格中的题项或者问题设计严谨，有助于检验项目假设。Theitemsorquestionsintheformsarewell-designedtohelpverifythecredibilityoftheprojecthypothesis.语言正确、准确，无歧义。Eachformisexpressedinclear,accurateandunambiguousEnglish.Tutor'sComments:PartTWoDataPresentation(units6&9)DIRECTIONSFORSTUDENTS:Afterhavingimplementedyourprojectandanalyzedthedatacollected,youarenowaskedtodescribeindetailwhatyouhavefound.Youshoulddescribeyourfindingswiththesupportofnecessarygraphs,charts,tables,etc.ThisimportantpartwilllateronbepresentedinyourBAdegreepaperundertheheadingsuchaswDataPresentationoruProjectFindings,Writeyourtextunderthefollowingblankspaceaccordingtotheaboveareas.(Suggestedlength:nofewerthan800words.)Results1ChangesinthenumberofnewcustomerrecruitsandsalesrankingByhavingacomparisonoftheemployeesturnoverintentionlastyearandthisyear,itisobviousthatmoreemployeeswantworkatthecompanyforlongtime.WecouldseefromTable1belowthattheemployeeswantleavingform100downtoafteroneyear.Table1:ResultsComparison(BeforePromotionandAfterPromotion)NumberofemployeeswhowantleavingNumberofemployeeswhoWantstaylong2011.4-51001002012.1-2501502012.2-3302002012.3-4202502012.4-510300FORTUTORS:Youarerequiredtoprovidebetween-textcommentsonthestudent,swritingbyusingthe“Edit”functionorcontrastingf<mtCosrtohighlightyourcommentsorsuggestions.Pleasetickinthepropercellandwriteyouroverallcommentsintheboxof,uTttor,sCOmmeiltS"below.评价指标AssessmentCriteriams(AcceptableZRevise)请打勾进行评估()合格需修改简要概括了项目实际实施情况，包含是否调整了原设计方案。Abriefsummaryoftheactualimplementationisgiven,includinganydeviationsfromtheoriginaldesign.明确描述数据收集的方法、时间、对象与数量。Conditionsforcollectingthedataarespecified,includingdates,times,researchsubjectsandquantity.用图表或者表格呈现数据，每个图表或者表格有编号与标题。Tablesorchartsareusedtocompilethedataandshowtrends.Tablesandchartshavepropertitlesandnumberssothatvariablesareclear.数据描述清晰、呈现方式恰当。Thedataisclearlyandproperlypresented.语言正确、准确，无歧义。Thiswholepartisexpressedinclear,accurateandunambiguousEnglish.TtItOr'sComments:PartThreeDiscussionandConclusion(Unit10)DIRECTIONSFORSTUDENTS:BasedonthedatayouhavepresentedinPartTwo,youarenowrequiredtoselectsomesignificantfactsandinterpretthesefindingsinabroadercontext.Insteadofsimplyrestatingyourresults,youshoulddrawinferencesabouttheirimplicationsforbusinessingeneral.ThisimportantpartwilllateronbepresentedinyourBAdegreepaperundertheheadinglike“Discussion”.Writeyourtextunderthefollowingblankspaceaccordingtotheaboveareas.(Suggestedlength:nofewerthan500words.)Discussion1 ResearchSummaryAsalong-termcompany,weneedtohavestableemployees.Willgoodcompetitiveenvironment,allowingemployeestousetheirstrength,atthesametime,thegoalofemployeesandthecompanydevelopmentshouldbesamedirection.4Anorganization'sCoreGroupisthesourceofitsenergy,drive,anddirection.WithoutanenergeticandeffectiveCoreGroup,alleffortstosparkcreativityandenthusiasmsputterout."AccordingtoArtKleiner(2003).2 DirectionsforFurtherResearchOverall,theresultsofmyresearchsupportedmyhypothes.Ourprojectsetupagroupofscientificpostevaluationmechanism,setupstandardofworkoneverypost,setupassessmentsystemandsetupatrainingplan,establishthecoreemployeesgroup,thecoreteamconstructionactivities.Theprojectachievedagoodresult:increasedemployeesatisfaction,reducedstaffturnover,thecoreteamhadbeenformed.Ofcourse,TheNINESTAGESTAFFPROJECThavenotlongtimehistory.Thecoregroupinoutcompanyarenotstabilityenough.Theemployeesneedsaredifferent.Weshouldadjustprocesswhenemployeesneed.Weshouldinsistonemployeestrainingisforthelongterm.ConclusionThroughthisproject,wefoundthatthetraditionalstaffmanagementisnotsuitableformoderncompanyandhighknowledgeworkers.Weneedtointroducingthemostadvancedhumanresourcesmanagementtokeepcompetitionadvantage.Thecurrententerprisecompetitionishumanresourcescompetition.TokeephighintellectualhumanresourcesStayOUtcompany,Wemustunderstandtheirneeds.Wecan'tmakesimpleandroughmanagement.ThroughproceedingNSSP,theCoreGrouphadbeenalreadyestablished,theCoreGroupisthegenuineheartoftheorganization.OnceyouunderstandtheCoreGroupnatureoforganizations,thenyoucanunderstandhowtonavigateandinfluencethoseorganizations.Now,wehavesomethingtodo,forexample,howtoimplementthetraininglong-termdown,andhowtoimplementtheemployeeseliminated,etc.HumanresourcesmanagementwillbringgreatbenefittothecompanyFORTUTORS:Youarerequiredtoprovidebetween-textcommentsonthestudent,swritingbyusingthe"Edit"functionorCOntraStilI殳fontCOIOrtohighlightyourcommentsorsuggestions.Pleasetickinthepropercellandwriteyouroverallcommentsintheboxofwr11tor,sComments“below.评价指标AssessmentCriteriaitt(AcceptabIeZRevise)请打勾进行评估3)合格需修改从与项目假设最有关的事实/变化入手，对显著现象进行讨论。Significantfactshavebeenselectedfordiscussion,startingwiththosemostrelevanttothehypothesis.数据分析与讨论充分得当。Thedataisproperlyanalyzedanddiscussed.明确阐述了数据与项目目标与假设的关系。Themeaningofthedatainrelationtotheoriginalobjectiveandhypothesisismadeclear.阐述了结论，比如项目结果是否证明假设成立。Finalconclusions,suchaswhetherthefindingssupportthehypothesis,arestated.说明了项目调研结果与项目意义。Thesignificanceoftheresultsandtheprojecthasbeenexplained.包含了对项目局限性的说明与/或者未来更深入的调研计划。Anylimitationsanddirectionsforfutureresearchhavebeendiscussed.结论很多于300字。Theconclusioncontainsnofewerthan300words.语言正确、准确，无歧义。Thispartisexpressedinclear,accurateandunambiguouslanguage.Tutor,sComments:PartFourAbstracts(units7&8)DIRECTIONSFORSTUDENTS:YourBAdegreepaperneedstwoabstracts,oneinChineseandasecondinEnglish.TheChineseabstractshouldhavebetween500and800words,andtheEnglishabstractabout300words.Althoughthetwoabstractsdifferinlength,theircontentisaboutthesame.Theabstractshouldconciselydescribe:theprojectbackground,problemstatement,problemanalysis,objective(s),hypothesis,researchsubjects,keycontents,implementationperiod,keymethod(s),mainresultsandsignificance.Insertyourdescriptionafterthepromptsinthespacebelow.摘要(中文)CEl公司是一家有着15年历史的中外合资公司。要紧从事国际教育、教育服务与培训等业务的新兴公司。是有400名员工的中型企业。该公司有一定资金实力，要紧投资者负责公司全面管理。CEl公司是一家典型成长期的公司。在规模扩大以后，尽管该公司薪金待遇在同行业中中等偏上，但人员流淌仍然非常大。特别是一些资深员工、高层员工不满绩效考评不透明，晋升机制无章可循，完全是老板个人意志决定一切的现状。原有的考核机制令员工之间充渤敌对,不能形成很好的团队凝聚力。个人的工作价值不能完全从工作中表达出来,工作的目标是为讨好老板个人还是服务公司目标不是很明确。在这种情况下职员无法将自己的人生规划与公司进展战略统一起来。企业的竞争是市场的竞争，是技术的竞争。但归根结底是人才的竞争。在此前提下，本论文设计了九段员工项目，力求要建立一组科学的岗位考评机制，每一个岗位都有自己的可测量的工作标准，根据完成情况进行员工评价，评价与晋升及待遇直接挂钩。这样就解决了考核体系不透明，不公正的问题。该项目还要设立培训方案，内容包含将公司远期、中期、近期经营规划与理念传达给每一个员工，明确每一岗位对公司规划的意义，公司实现目标能给员工带来的价值回报；组织团队活动，培养员工团队意识、协作精神等。本论文前期通过员工离职原因问卷调查、在职员工培训需求调查、老板访谈、PEST、SWOT分析法等研究方法找出公司存在的要紧问题，公司人力资源管理的目标方向。中期在项目实施过程中通过培训日志、每周例会等形式来检查与保证设计内容得到及时调整与如期完成。后期通过九段员工项目后的员工满意度调查等方式掌握项目实施效果。通过前期务实的调查分析与科学合理的方案设计，并通过中期严格按照计划实施项目，切实可行的监测调控，本论文设计的九段员工计划取得了良好的效果，公司有了非常透明的人力资源管理机制，员工团队意识不断加强，满意度大大提高。科学的人力资源管理将极大节约公司用人成本，提高人力资源利用效率，特别对公司长远进展有重要意义。关键词：九段员工；中型企业；人力资源管理Abstract(English)CEIisaChinese-ForeignJointVentureswithahistoryof15years.Itengageininternationaleducationcooperationproject,theeducationserviceandeducationtrainingetc.Therearemorethan400peopleinCEI.Staffturnover,becamemoreseriousinrecentyears.Thecompanyhascertainfinancialstrength,themaininvestorsresponsibleforoverallmanagementofthecompany.CEIcompanyisatypicalgrowthofthecompany.Althoughthecompanysalaryisabove-average,butstillveryhighturnover.Especiallysomeseniorstaffdidn'tfeelsatisfaction,employeesfelldissatisfactionwithfairpayandpromotionopportunitiesTheenterprise'scompetitiveismarketcompetition,technologycompetition,Butinthefinally,itishumanresourcescompetition.ThispaperdesignedtheNINESTAGESTAFFPROJECT.Wewantstrivetosetupagroupofscientificpostevaluationmechanism,Thereisstandardofworkoneverypost.Thisprojectwouldsolvetheassessmentsystemproblem.Theprojectwillsetupatrainingplan.Thispapeestablishedthecompany'shumanresourcesmanagementgoaldirection,basedonthequestionnairesurveyOfstaffthereasonsforleaving,investigationofon-the-jobtrainingrequirement,thebossinterviews,PESTzSWOTanalysisandothers.Inthemiddleprocessofprojectimplementationzwemadetraininglog,weeklymeetingssothatwecancheckandensuretheproject.Bythelateperiodoftheprojectzwemadeemployeesatisfactionsurvey.Throughthetheanalysisoftheinvestigation,scientificandreasonabledesign,andmonitoringcontrol,Theprojectobtainedgoodeffect:theCEIhavehadaverytransparenthumanresourcesmanagementmechanism,theemployeesaresatisfactionaftertheproject.Scientifichumanresourcemanagementwillgreatlytosavethecompanyemployingcostandimprovetheefficiencyintheuseofhumanresources.Andtheprojectisbeneficialtorthecompanylong-termdevelopment.Keywords:NINESTAGESTAFF；Mediumenterprises；HumanresourcesmanagementFORTUTORS:Youarerequiredtoprovidebetween-textcommentsonthestudent,swritingbyusingthe"Edit"functionorContraStinRfontColortohighlightyourcommentsorsuggestions.PleasetickinthepropercellandwriteyouroverallcommentsintheboxofuTYitor9SCommentsbelow.评价指标AssessmentCriteriam(AcceptableZRevise)请打勾进行评估()合格需修改介绍了项目背景。Theprojectbackgroundisintroduced.明确并简要分析了项目问题。Aspecificproblemisidentifiedandconciselyanalyzed.阐述了项目目标及假设。Theprojectobjectiveandhypothesisarestated.介绍了具体的项目实施时间。Aspecificimplementationperiodisgiven.简要说明了调研对象及调研的要紧内容。Theresearchsubjectandkeycontentarebrieflyintroduced.描述了要紧调研方法。Thekeymethod(s)isdescribed.简要说明了要紧结果及意义。Themainresultsandsignificanceareconciselypresented.附有3至5个关键词，以分号”分隔。Theabstractisfollowedbybetween3and5keywords,separatedfromeachotherbysemi-colon"；”.语言正确、准确，无歧义。Theabstractisexpressedinclear,accurateandunambiguouslanguage.ltor,sComments:PartFiveIntroduction(Unit7>Activity3)DIRECTIONSFORSTUDENTS:WritetheIntroductionofyourBAdegreepaperunderthefollowingblankspace.TheIntroductionshouldincludeinformationon:theprojectbackground,problemstatement,problemanalysis,rationaleorcitedreferences,objective(s),hypothesis,researchsubjects,keycontents,andexpectedresults.IntroductionCEIisaChinese-ForeignJointVentureswithahistoryof15years.Itengageininternationaleducationcooperationproject,theeducationserviceandeducationtrainingetc.Therearemorethan400peopleinCELStaffturnover,becamemoreseriousinrecentyears.Inordertoreduceemployeesseparationrate,1designedtheNINESTAGESTAFFPROJECT.Inthisproject,wesetupagroupofscientificpostevaluationmech