商务口语3教案.docx
某某学院教案授课教师AAA课程名称商务口语3班级14商务12(20232023年第一学期)2023-2023学年第一学期课程表12节34节56节78节90节星期一14商务114商务2星期二星期三星期四星期五课程学时分配表课程总学时总学时分配平均周学时学分授课周数理论学时实验学时实践学时上机学时34342217使用教材及参考书名称作者出版单位使用教材商务英语情景口语100主题AmandaCrandellJu外文出版社主要参考书开课报告教学单位:专业英语教师姓名AAA职称讲师课程名称商务口语3所授课单位英语系授课年级14授课专业商务开课报告内容:商务英语口语是一门英语语言与商务知识、商务沟通相结合的、以英语口头表达为主的实践性很强的综合应用性课程此课程注重将商务和英语相结合,在学生具备熟练的英语技能的同时了解商务知识,掌握职场语言的标准性和专业性。学习标准、正确的商务英语,是学生具有良好的沟通技巧和娴熟的实践能力,适应当代的商务领域各项工作的需要。这门课的教学任务是让学生打好语言根底,语言根本训练和语言应用能力并重,知识与实践相结合,强化学生英语听说能力的训练,培养学生较强的英语技能和商务贸易、商务谈判的综合技能,培养适应现代各类经贸活动要求的高级应用型人才。培养学生对商务交际文化差异的敏感性,启发学生的想象力和创造力,从而能够得体地使用工作交际用语.本课程教学根本要求是提供真实的语言环境和标准的语言范例,强调知识性、信息性、实用性和功能性,引导学生积极主动地进行口语练习,扩展学生用英语进行交流的综合能力。本课程与其他专业课程的关系:与国际贸易、商务谈判等课程紧密联系,内容相辅相成。口语技能作为一项语言的输出性技能,与阅读、听力、语法等课程关系密切,也为学生参与综合训练课程的学习打下了根底。在教学中常用的教学手段与方法是一设置与商务工作、涉外业务相关的常见场景,让学生根据要求进行专业、正式、正确的对话。二创造良好的英语听说环境,鼓励学生利用一切课内及课外可利用的时间进行口语训练.三在口语教学中教师发挥主导作用,设计组织活动,让学生发挥主体作用,尽量多给学生创造口语练习的时机。教研室意见:教研室主任(签字):年 月 日系(部)意见:系(部)教学主任(签字):年 月 日第I教学周/第1次课(注:2学时为一个教学进度)章节标题:UnitOneDay-to-DayOfficeTelephonecalls&Makingtelephoneappointments教学目标:通过本单元的学习掌握商务活动中接打、预约的相关词汇及句型教学根本内容:StepIWords:director主任hold不挂掉,不走开available可取得联系的,有空的extension分机confirm确认represent代表direct连通reservation预定,预约penthouse高级住房handle处理booking预定arrangements安排executive管理人员account客户suppose猜测secretary秘书ConCerning有关PoSSibiIity可能性completely完全booked预约的postpone推迟shuffle搅乱重组dentistry牙科医院remind提醒opening空缺StepIIPhrases:Humanresources人力资源lastname姓Thankyouforcalling谢谢您致电Justamoment等一会儿atone'sdesk在办公室Inregardsto有关IeaVeamessage留口信Getintouch联系getbackto回复Schedulingconflict行程安排有冲突timeslot时间段Getaholdof找到某人moveameeting改变见面时间Counton指望,料想feelfree随时StepIIIUsefulexpressions:1.ThisisTracyspeaking,howmayIhelpyou?教学设计:ILeading-in10,Afreetalkwithstudentsconcerningtelephonecallsinworkplace.IIPresentation25,1.,2.Li教学根本内容:2.MayItellherhowiscalling?3.Canyoupleaseholdforamoment?4.Iwouldliketospeaktoyourdirectorofhumanresources,Ms.Jenkins,please.5.Justamoment,Ilchecktoseeifsheisatherdesk.6.Il'sbestifshecangetin(ouchwithmebefore3pmtoday;shecanreachmeatmyofficenumber,635-8799.7.IwantedtoletyouknowIwillnotbeabletomakeourmeetingnextTuesday.8.IwasCoUnIingontakingcareofourmeetingbefore1leave,butIsupposeIcouldshuffleafewthings.9.Ifyouneedtochangethetime,pleasefeeltreetocallmeonmycellphone.10.mcallingtoconfirmyourappointmentfortomorrowmorningat9amwithD匚Parker.教学设计tIIIPreparation20,Askstudentstoreciteoneofthedialogues.IVActinginpairandcommentingontheshow30'VAssignment5,教学重点:商务活动中的用语和常用句型教学难点:商务活动中的用语和常用句型在现实环境中的应用教书育人、素质敦育具体措施:1.鼓励学生课前预习,主动思考。2.让学生成为教学活动的主体,教师发挥其引导和指导作用。其他内容(含作业):背诵对话章节标题:OfficeTalkCo-workers教学目标:掌握办公环境中同事间交流常用词汇和表达方式。教学根本内容:StepIWords:Airhead傻瓜careless粗心的namecalling骂人Capable有能力的enthusiastic热情的cheery愉快的Strengths长处weakness弱点gossip闲聊Trustworthy可靠的considerate体谅的awful槽糕的Workload工作量constantly经常地degrade使卑微Personality人品SUPerViSor主管incident事件Respect尊重mean吝啬的unreasonable不讲道理的Shelve搁置understaffed人员缺乏的impact影响Output产量brainstorm集体讨论function活动StepIIPhrases:Businessproposal商业提案workday劳动日Lunchbreak午休时间tempworker临时工Thinkup想出nowonder难怪publictransportation公共交通stressedOUI筋疲力尽的bumper-to-bumper一辆接一辆的tobefair公正地说therestofus我们其他人Notelling不知道addupoverlime随着时间的过去不断增加教学设计:ILeading-in10'Afreetalkwithstudentsconcerningcolleaguerelationshipinworkplace.IIPresentation25,3.'4.'教学根本内容:StepIIIUsefulexpressions:1.Haveyouthoughtupanygoodideas?2.Ihaven,tcomeupwithanythinggoodyet.3.Maybeyoushouldtakeabreak.4.Icameupwithafewdifferentthoughtsontheproposal.5.Wecoulddothat.6.Maybewecanshelve(heproposalforawhilewhileyoubrainstorm.7.Wecanmakeitaworkinglunchthisafternoon,andllordersomeChinesefoodfordelivery.It,llbemytreat.8.Forourlunchmeetingwiththeinvestors,dowehavetomakeareservationattherestaurantordowejustshowup?教学设计tIIIPreparation20,Askstudentstoreciteoneofthedialogues.IVActinginpairandcommentingontheshow30*VAssignment5,教学重点:办公环境中同事间交流常用词汇和表达方式教学难点:办公环境中同事间交流常用词汇和表达方式在情景教学中的应用教书育人、素质敦育具体措施:1.鼓励学生课前预习,主动思考。2.让学生成为教学活动的主体,教师发挥其引导和指导作用。其他内容(含作业):2.背诵对话章节标题:BusinessTripInternationalBusinessTravel教学目标:掌握国际商务旅行中常用词汇和表达方式教学根本内容:StepIWords:Madrid马德里OVerSeaS海外VaCatiOn假期EXOtiC异国情调的opportunity时机apply申请Embassy大使馆visa签证paperwork文书工作1.uggage行李branch分公司expand扩展Trend势头executive主管人员familiar熟悉的Hospitable好客的jeans牛仔裤sweatshirt运动衣Influence影响atmosphere气氛relaxed轻松的Casual随意的tie领带allow允许jacket夹克Trousers裤子style样式acceptable可接受的StepIIPhrases:Annualconference年会personaltime私人时间Companytime公司上班时间jetlag飞行时差反响Besentto被派往IeaVethecountry离开国家Evenif即使atleast至少beableto有能力,有时机Hardtoget难办dobetter做得更好forachange改变一下gobackandforth来来往往地教学设计:ILeading-in10,Afreetalkwithstudentsconcerninginternationalbusinesstravel.IIPresentation25,5.'6.'教学根本内容:StepIIIUsefulexpressions:1.IhearyouarebeingsenttoMadridfortheannualconference.2.1havenevervacationedanywhereexotic.3.Beingabletodototheconferencesoundslikesuchagreatopportunity.4.AllIhadtodowaslloutthepaperworkandpaytheapplicationfee.5.Ihaveeverythingexceptformyluggageready.6.HowwerethingsintheTokyobranchwhenyouwerethere?7.Theyhaveexpandedandaredoingbetterthantheywerelastquarter.8.It,snicetoseesomeimprovementforachange.教学设计tIIIPreparation20,Askstudentstoreciteoneofthedialogues.IVActinginpairandcommentingontheshow30'VAssignment5,教学重点:国际商务旅行中常用词汇和表达方式教学难点:国际商务旅行中常用词汇和表达方式在情境教学中的应用。教书育人、素质敦育具体措施:1.鼓励学生课前预习,主动思考。2.让学生成为教学活动的主体,教师发挥其引导和指导作用。其他内容(含作业):背诵对话章节标题:ClientReceptionAccommodatingForeignClients教学目标:掌握接待外国客户的常用词汇和句型教学根本内容:StepIWords:Expect预料considerably相当大地improvement改良Olympics奥运会arrange安排recommend推荐Accompany陪同enjoyable令人愉快的,可享受的Object反对translate翻译explain解释prefer更喜欢Order订购,预定chopsticks筷子extension延长Grab抓住pinch捏StepIIPhrases:theGreatWall长城westernstyle西方风格的havetime有时间beashame令人遗憾alltheway一路上makeitout成功whileSbbeatit某人顺便时goalongwith一起去righthere恰当地mypleasure别客气invitesbtodinner请某人吃饭kindofsb某人太好了mightaswell不妨forthelifeofsb某人无论如何factorysite厂房hardhat工程帽safetygoggles护目镜productionline生产线qualitycontrol质量检直教学设计:ILeading-in10,Afreetalkwithstudentsconcerningclientreception.IlPresentation25,7.'8.'教学根本内容:教学设计tStepIIIUsefulexpressions:IIIPreparation20,1.YoumaybewonderingwhyweaskyoutowearallthisAskstudentstoreciteprotectivegear,likehardhatsandsafetygoggleswhileoneofthedialogues.youareintheplant.2.ItshouldtakeabouttwentyminutestogothroughtheIVActinginpairandmainplant,andmaybeanothertentotakealookatthecommentingonthelaboratory.show30'3.WeproduceandpackagemorethanfivehundredVAssignment5,thousandunitsperyearonthesemachinesifyoudothemathonit,thatbreaksdowntoaboutonuniteveryminute.4.Groundflooremployeesincludeproductionlineworkers,maintenancestaff,andqualitycontrolmanagers.教学重点:接待外国客户的常用词汇和句型教学难点:接待外国客户的常用词汇和句型在情境教学中的应用教书育人、素质敦育具体措施:1.鼓励学生课前预习,主动思考。2.让学生成为教学活动的主体,教师发挥其引导和指导作用。其他内容(含作业):背诵对话章节标题:BusinessCommunicationsPoliteQuestions教学目标:掌握礼貌提问的词汇以及常用表达句型教学根本内容:StepIWords:Reach取得联系several几个clearly清楚地Repeat重复expected预期的unpredictable无法预知的Rather相当timely及时的matter事情aware明白Prepare准备Offer提供remainder剩余局部Probably很可能jetlag时差wonder想知道Conclude结束hesitate犹豫appreciate感谢HeadqUarterS总部corporate公司的quarter季度StepIIPhrases:Rentalcar租用的汽车checkincounter检票口Sharewith与别人分享prettymuch很多Spendanafternoon用了一个下午keepintouch保持联系Headback返回takeback送回去callacab叫出租车Checkout付账后离开catchaflight赶飞机Earlyflight早晨的航班seesboff为某人送行Noproblem没问题picksbup开车去接某人教学设计:ILeading-in10,Afreetalkwithstudentsconcerningpolitequestions.IlPresentation25,9.'10.'教学根本内容:教学设计tStepIIIUsefulexpressions:IIIPreparation20,1.WelLifyoudon'thaveanyquestionsnow,butthinkofAskstudentstorecitesomethinglater,pleasedon,thesitatetoemailusandoneofthedialogues.we'llgetbacktoyouassoonaswecan.2.Thenexttimethatyoucomeintotown,remembertoletIVActinginpairandmeknowwhenyourflightiscomingin,llcomeandcommentingonthepickyouupattheairport.show30'3.ChinaairisinterminalB,thisistheinternationalVAssignment5,terminal,soallyouhavetodoiswalkstraightthroughthosedoorsandturntoyourIeftyoushouldbeabletoseethecheck-incounter.4.Ifyouaregoingtobearound,llseeyouinaboutthreemonths,wellhaveanothercorporatemeetingnextquarter.教学重点:商务活动中礼貌提问的相关词汇和句型教学难点:商务活动中礼貌提问的相关词汇和句型在情境教学中的应用教书育人、素质敦育具体措施:1.鼓励学生课前预习,主动思考。2.让学生成为教学活动的主体,教师发挥其引导和指导作用。其他内容(含作业):背诵对话章节标题:NegotiationAcceptingandConfirming教学目标:掌握商务活动中接受和确认的常用词汇和句型教学根本内容:StepIWords:Confirm确认insurance保险available可得到的Provide提供discounted打折的agreeable同意的Sign签字version版本contract合同ship船运Recap扼要重述container集装箱instructions说明Invoice发货单normal正常的quantity数量Handle解决spotlight聚光灯client客户halogen卤素Set套install安装existing现有的structure建筑物StepIIPhrases:Shippingcost转运费用graceperiod宽限期Wiretransfer电汇givesbabreak给某人减价Afewbucks一点钱asfaras只要makeapayment付款Putdownonpaper写在纸上goahead开始干Atadiscount以什么样的折扣bestoffer最好的折扣Coveracost承当费用pickupthetab承当费用Drawupacontract起草合同教学设计:ILeading-in10,Afreetalkwithstudentsconcerningacceptingandconfining.IIPresentation25,11.'12.'教学根本内容:StepIIIUsefulexpressions:1.Weagreetogiveyouabreakontheprice,alltogetheradiscountof6%.2.Mybossconfirmedthatifyoutakecareoftheshippingcosts,we,llthrowininsurance.3.Nowtallthisisavailabletoyou,asfarasyoumakepaymentwithina30daygraceperiod.4.IknowWetalkedaboutapossibilityfor90days,butwewon,tneedthatafteryourdiscountedprice.5.Ifyoucangetasignedversionofthecontractwe'veagreeduponbacktomebytomorrowmorning,wecangoaheadandmakearrangementstoshiptheproductonTuesday.教学设计tIIIPreparation20,Askstudentstoreciteoneofthedialogues.IVActinginpairandcommentingontheshow30'VAssignment5,教学重点:商务谈判中关于接受和确认的词汇句型教学难点:商务谈判中关于接受和确认的相关词汇和句型在情境教学中的应用教书育人、素质敦育具体措施:1.鼓励学生课前预习,主动思考。2.让学生成为教学活动的主体,教师发挥其引导和指导作用。其他内容(含作业):背诵对话章节标题:CompanyOrganizationManagerialStaff教学目标:掌握关于管理培训的词汇和句型教学根本内容:StepIWords:Staff员工training培训attendance出席参加Mandatory强制性的participate参加scheduleH程Clarity说明include包括position职位supervisor主管Directly宜接地turnover人员大调整retirement退休Realignment重新调整workplace工作场所Discipline管理,惩戒organization体制组织Tier层,级CategOry种类maintenance维护StepIIPhrases:1.aborDay劳动节manuallabor体力劳动hardlabor辛苦的工作tellmemore多告诉我一些companyprofile公司简介forsbreview供某人参考divideup分成Executivebranch行政层entrylevelposition初级职位Perfectlyridiculous非常荒唐wholeday全天getadayoff放假一天what*sthepoint?有什么意义?commonworker普通工人inhonorof为纪念,为庆祝教学设计:ILeading-in10,Afreetalkwithstudentsconcerningmanagerialstaff.IlPresentation25,13.,14.'教学根本内容:StepIIIUsefulexpressions:1.Thefirsttierisourexecutivebranch,whichincludestheCEOandBoardofdirectors.2.Ourmanagerialtierincludesalldepartmentheadsandsupervisors.3.WhatpercentageofyouremployeesfallundertheIaborialtier?4.Managerialstaffisanyonewhoisinapositionofauthorityorresponsibility,orwhohasanyoneworkingunderthem.5.Anygivencompanywillhaveatleastl4ofil,semployeesatamanageriallevel.6.Wedon'tneedtoomanypeopletoleadus,themoresupervisorswehave,themoreconfusingthingsare.教学设计tIIIPreparation20,Askstudentstoreciteoneofthedialogues.IVActinginpairandcommentingontheshow30*VAssignment5,教学重点:管理培训的词汇和句型教学难点:管理培训的词汇和句型在情境教学中的应用教书育人、素质敦育具体措施:1.鼓励学生课前预习,主动思考。2.让学生成为教学活动的主体,教师发挥其引导和指导作用。其他内容(含作业):背诵对话章节标题:MeetingsandInterviewsPerformanceReviews教学目标:掌握业绩评估的相关词汇和表达方式教学根本内容:StepIWords:Positive积极的extroverted外向的effective有效的Easygoing随和的popular受欢送的strike攻击Detrimental有害的censor审查incident事件Correct改正character性格recommend推荐Deserving赢得的raise升迁promotion升职Impressive印象深刻的discrimination歧视fault过错Influential有影响力的enthusiasm热情dedication奉献Negative负面的slump衰退aggressive大胆的,有闯劲StepIIPhrases:Goodlooks美貌漂亮privatelife私人生活professionallife职业生活disciplinaryaction惩戒行为bottomline底线recordhigh最高纪录inandoutoftheoffice办公室内外lady,sman讨女人喜欢的男子OffiCeromance办公室绯闻nolsohot没有那么多争议makeexcuses找借口landajob获得一份工作failthetest没有通过检直教学设计:ILeading-in10'Afreetalkwithstudentsconcerningperformancereviews.IlPresentation25,15.16.'教学根本内容:StepIIIUsefulexpressions:1.He'sextroverted,whichmakeshimaveryeffectivesalesman.2.Youcanseehissalesforthisquarterarearecordhighforourcompany.3.Thatisactuallyastrikeagainsthimintheperformancereview,4.Itseemslikehehastroublekeepinghisprivatelifeandprofessionallifeseparate.Hehasbeeninvolvedinseveralofficeromancesthathavebeendetrimentaltoemployeeprofessionalismandperformance.5.He,salwaysmakingexcuses,hehasnocommonsense,andhelacksresponsibility.教学设计tIIPreparation20'Askstudentstoreciteoneofthedialogues.IVActinginpairandcommentingontheshow30,VAssignment5,教学重点:业绩评估的相关词汇和表达方式教学难点:业绩评估的相关词汇和表达方式在情境教学中的应用教书育人、素质敦育具体措施:1.鼓励学生课前预习,主动思考。2.让学生成为教学活动的主体,教师发挥其引导和指导作用。其他内容(含作业):背诵对话章节标题:DataSWOTAnalysis教学目标:掌握态势分析的常用词汇和表达方式教学根本内容:StepIWords:Analysis分析performance业绩strength强项Weakness弱项opportunity机遇threat威胁Establish建立presence势力identity身份Emphasis重点focus集中heavily大量地Reputation声誉status地位boost推进增加Dominate主宰evaluation评估current目前的Realistic现实的viable可行的distribution销售ReVenUe收入achieve取得yield产生complex复杂的StepIIPhrases:Rightfromthetop直接从最上面开始competitiveadvantage竞争优势marketpenetration市场渗透makeleeway留出余地comeupwith提出拿出widerrange范围较广reachconsumers争取顾客boostsales增加销售额addressproblems处理问题takeintoaccount考虑1.istononehand单列出来教学设计:ILeading-in10,AfreetalkwithstudentsconcerningSWOTanalysis.IlPresentation25,17.Showstudentstheusefulwords,phr,18.'教学根本内容:教学设计tStepIIIUsefulexpressions:IIIPreparation20,LWearemeetingtodaytomakeaSWOTanalysisforourAskstudentstorecitecompany,basedonourperformanceover(helastyear.oneofthedialogues.2.Ithinkourmaincompetitiveadvantageisthestrengthofourmarketingteamandadvertising.IVActinginpairand3.Becausewehavefocusedheavilyonmarketing,wehavecommentingonthenotmademuchleewayinproductdevelopment.show30'4.Tbkeepourreputationwithconsumers,weneedtoputmoreeffortintoproductquality.VAssignment5,5.We*vebeenabletohaveagreatdealofmarketpenetrationandhaveestablishedastrongpresenceinthemarket,bothinsalesandinidentity.教学重点:态势分析的常用词汇和表达方式教学难点:态势分析的常用词汇和表达方式在情境教学中的应用教书育人、素质救育具体措施:1.鼓励学生课前预习,主动思考。2.让学生成为教学活动的主体,教师发挥其引导和指导作用。其他内容(含作业):背诵对话章节标题:TechnologyWeb-basedMarketing教学目标:掌握网上营销的常用词汇和表达方式教学根本内容:StepIWords:Analysis分析performance业绩strength强项Weakness弱项opportunity机遇threat威胁Establish建立presence势力identity身份Emphasis重点focus集中heavily大量地Reputation声誉status地位boost推进增加Dominate主宰evaluation评估current目前的Realistic现实的viable可行的distribution销售ReVenUe收入achieve取得yield产生complex复杂的StepIIPhrases:Rightfromthetop直接从最上面开始competitiveadvantage竞争优势marketpenetration市场渗透makeleeway留出余地comeupwith提出拿出widerrange范围较广reachconsumers争取顾客boostsales增加销售额addressproblems处理问题takeintoaccount考虑1.istononehand单列出来教学设计:IL